The following terms and conditions form the basis of your contract with TriLife Retreats. Please read all the information provided on this website and read the terms and conditions carefully as they set out our respective rights and obligations. By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read and have read these terms and conditions and the information on this website and agree to it.
World weather is becoming more erratic and unpredictable and we cannot be held responsible for disruption to your retreat due to bad or unusual weather.
Tri-Life Retreats will provide a transfer to and from Marrakech airport, if you intend to travel into Marrakech before or after your stay with us, then there will be an additional charge. If you are staying with us at Hawthbush farm we can arrange a pick up if required from the local station.
Tri-Life Retreats provides a nurturing and a safe environment, and each participant is provided with all necessary care. Tri-Life Retreats accepts no responsibility for any injuries occurred during the retreat. Medical history forms are to be completed and signed before the retreat begins. If you are unsure of your abilities due to previous injuries please inform us beforehand. Modifications are given to persons with special needs. Tri-Life Retreats has the right to cancel any retreats at any time if necessary, but will endeavour to do anything possible to ensure this does not occur.
In the unlikely extreme circumstance that Tri-Life Retreats has to cancel a retreat, Tri-Life Retreats will refund the full amount of the retreat only, not costs associated to flights, transfers or any other costs incurred to you (it is highly suggested that persons acquire travel insurance to cover any situations that may arise, such as change of ticket dates, sickness, family).
There is a non-refundable deposit of 50% of the final price you pay for your place on the retreat should you cancel.
Cancellation 4 months or more before the start date of the retreat 50%, non refundable, cancellation 4 months to 2 months 75% non refundable, cancellation with 2 months of the date 100% non refundable.
In the event of our cancellation we will give you 100% refund as mentioned above.
If you have any concerns about the accommodation please talk to us on site so the situation can be rectified as soon as possible. Tri-Life Retreats cannot be held responsible for any situation that arises with accommodation, which is out of Tri-Life Retreats control.
When you decide to confirm your retreat with us please ensure that you arrange your flights. Tri-Life Retreats cannot be held responsible for flights or flight cancellations.
The retreat includes three main meals per day, the three main meals generally commence with dinner on the day of arrival at the venue and terminates with breakfast on the day of departure. After this time payment for any additional meals must be made direct to the venue. No refund on meals not taken can be given. Any specific dietary requirements need to be discussed with us before booking.